Streamlining Event Access: Solving Long Queue Problems with Flap Barriers at Rajiv Gandhi Park
Explore our detailed case study and how we helped this client achieve their goals through innovative IT solutions.

The Story
One effective solution to this problem is the integration of flap barriers. Flap barriers are automated, secure gates that help manage foot traffic by allowing only authorized individuals to pass through. When strategically implemented, they can drastically reduce wait times and make event access smoother.
As a result, Rajiv Gandhi Park and its customers now reap the benefits of a merger that has generated remarkable efficiencies throughout the combined entities.
What Did Symfor Do
Rajiv Gandhi Park's success hinged on meticulous execution. Following the completion of the deal, leadership made the strategic decision to reshape the company.
Long Queues and Manual Entry Bottlenecks
Rajiv Gandhi Park is a popular destination for both locals and tourists, often hosting events, cultural festivals, and exhibitions. However, as the number of visitors increases, the entry points become bottlenecks, causing delays and long lines. Traditionally, visitors would wait in line to have their tickets checked manually by staff members. This process is not only time-consuming but also prone to human error. Moreover, during peak times, the sheer volume of people can overwhelm the available staff, resulting in delays and a less-than-ideal experience for guests.
Flap Barriers for Efficient Automated Access
Flap barriers offer a modern and efficient solution to this problem. These automated gates use a set of retractable flaps that open when a valid ticket or QR code is scanned, allowing visitors to pass through quickly and securely. The system enables speedy entry processing, multiple entry lanes for different visitor categories (VIPs, regular attendees, pre-booked tickets), real-time data tracking for monitoring crowd density, and reduced human error through automatic ticket validation.
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The Results
Our involvement in supporting the Company merger extended over a comprehensive three-year period, encompassing activities ranging from pre-merger due diligence to post-closing strategy.
Customer Reviews of the Case
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